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Credit and Collections Associate

Our Accounting department supports a busy manufacturing operation and other departments like Customer Service, Sales and Marketing. We are seeking an experienced Credit and Collections Associate. The candidate will be required to work 40 hours a week (8 hrs a day, Monday-Friday).


Elk Grove Village, IL



Full Time
(Non-Union Role)

What You’ll Do

  • Contact banks, trade and credit associations, sales people, and others to obtain credit information

  • Study economic trends in firm’s industry or branch of industry to predict probable success of new customer

  • Evaluate results of investigations in order to determine credit validity

  • Establish credit limitations on customer accounts and re-evaluate customer credit on regular basis

  • Evaluate whether or not to release customer orders on hold by analyzing payment history

  • Discuss with customer by telephone in an attempt to determine reason for overdue payment, reviewing terms of sale, or credit contract with customer

  • Records information about financial status of customer and status of collection

  • Provides appropriate account information to Customer Order Management

  • Assist in month end procedures by providing analysis and reports on Accounts Receivable aging and Days Sales Outstanding (DSO)

  • Process credit card payments made by customers

  • Assist with cash application when needed

  • Research and write up request for customer refund

  • Research reason for short payment and seek resolution, coordinate efforts with Customer Service

  • Send statements/invoices as requested by customers

  • Close AR at month end

  • Other duties as needed

Skills & Requirements:

  • Microsoft office

  • Exceptional organization and time management skills

  • Detail oriented

  • Two years of experience making business to business collections calls and evaluating credit worthiness

Job Benefits

  • Insurance

    • Health Coverage​

    • Company paid life insurance

    • Company paid AD&D

    • Company paid short term disability

    • Voluntary Dental

    • Vision

    • Pet Insurance

  • Earnings Growth

    • Competitive Salary​

    • Annual Increases

    • Direct Deposit

    • Scholarship opportunities for college enrolled children of employees

  • Recognition & Engagement​

    • Holiday Events

    • Team-building events

  • Holidays & PTO

    • Vacation Time​

    • Holiday Pay

    • Personal Days

    • Paid maternity leave

    • Bereavement leave

  • Retirement Planning​

    • 401(k) match​

  • Training & Development

    • Safety Training

    • Leadership Training

    • Continued education opportunities​​

  • Wellness

    • Employer-paid employee assistance program

    • Healthy meals (COOKED)
      (Employer-paid discount)​​

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